To be able to make the most of Earthgrid Sites' features, please double-check that you comply with the compatibility requirements below:

Earthgrid Sites is fully compatible with Internet Explorer 5.5 + on Windows and Mozilla 1.4+ / Firefox 1.0 + on Windows / Linux / Mac OS X

Earthgrid Sites is not yet fully tested with Internet Explorer 7.0.  With the partially supported browsers listed below you will not be able to edit text and images using the Text and Image editor.

Fully and partially supported browsers grouped by OS:

OS	Fully supported browsers	Partially supported browsers
Windows	Internet Explorer 5.5 + Mozilla 1.4 + Firefox 1.0 +	Opera
Linux	Mozilla 1.4 + Firefox 1.0 +	Konqueror Opera
Mac OS X	Mozilla 1.4 + Firefox 1.0 +	Internet Explorer 5.5 Safari Opera

Enable Popups

Many of the functions in Earthgrid Sites' editing interface as well as the Image Gallery viewer open in pop up windows.  If you have a pop-up blocking program installed on your computer, please allow pop-ups for Earthgrid.com in its settings. 

Please also check if pop-ups for busybeewebsites.com are allowed in your browser settings too.

For Firefox, please follow these steps:

1. Go to "Tools" and select "Options"

2. In the "Web features" tabs check in the "Allow Pop up Windows" box

3. Press on the "Allowed Sites" and add busybeewebsites.com to the list

If using Internet Explorer, please refer to the steps below:

1. Select "Tools" > "Internet Options"

2. In the "Privacy" tab, go to "Pop-up Blocker Settings"

3. If the "Block Pop-ups" option is checked, click on settings and add busybeewebsites.com to the list of "Allowed sites"

Enable Cookies 

Earthgrid Sites uses cookies to keep track of your editing session on the site. If session cookies are disabled, you will experience frequent logging out from the Admin view of your site on attempt to access the different editing functions.

Please make sure that session cookies for busybeewebsites.com are enabled in your browser settings.

For Firefox, please follow these steps:

1. Select "Tools" > "Options"

2. In the "Privacy" tab open the "Cookies" properties

3. Select the option "Allow sites to set cookies" and set exceptions as necessary.

4. Press "OK"

For Internet Explorer, follow these steps:

1. Select "Tools" > "Internet Options"

2. In the "Privacy" tab click "Advanced"

3. Select "Override automatic cookies handling" and set the options for Accepting First and Third Party cookies to Prompt

4. Select the option "Always allow session cookies"

5. Press "OK"

If you have followed these compatibility instructions, and experience any problems working with Earthgrid Sites nevertheless, please contact us for further help.